At 99 Purity Peptides, we are committed to providing high-quality research peptides, compounds and biochemical products. Please read our Refund Policy carefully before placing an order to understand your rights and responsibilities.
01. Order Processing
All orders are carefully reviewed and processed within 1-3 business days. During this time, our team verifies order details, checks product availability and ensures all items meet quality standards.
Please note: Orders placed on weekends or public holidays will be processed on the next business day.
02. Shipping Methods
We utilize trusted and secure shipping carriers to deliver your products. Options include:
- Standard Shipping: Reliable and cost-effective delivery.
- Expedited Shipping: Faster delivery for urgent research needs.
- Temperature-Controlled Shipping: For products sensitive to heat or cold (as applicable).
Every order includes tracking information via email once it ships.
03. Shipping Times
Estimated delivery times are:
- Domestic (within the U.S.): 3 – 7 business days
- International: 7 – 15 business days (depending on customs clearance and local delivery conditions)
Delivery times may vary due to weather, remote locations or customs processing.
04. Shipping Costs
Shipping costs are calculated based on order weight, shipping method and destination.
- Domestic standard shipping may have a flat rate or be free for orders over a certain amount.
- International shipping fees, duties and customs clearance costs are the responsibility of the recipient.
05. Packaging & Handling
Your research compounds are packaged with lab-grade care to preserve integrity:
- Insulated packaging and cooling packs for temperature-sensitive products.
- Secure and discreet packaging to ensure privacy and safety.
- Clearly labeled for research use only & not for human or veterinary consumption.
06. International Shipping & Restrictions
We ship to a number of countries worldwide, but some destinations may have legal restrictions for research-use compounds.
- Customers are responsible for understanding local regulations and ensuring compliance.
- Customs delays or restrictions may extend delivery timelines.
07. Damaged or Lost Shipments
If your order is damaged or lost in transit, please contact us within 48 hours of delivery:
- Include your order number and photos of damaged packaging (if applicable).
- We will review the issue and provide replacement or refund options as appropriate.
08. Legal & Safety Disclaimers
- All products sold are strictly for research use only. They are not intended for human or veterinary use, diagnosis or treatment.
- 99 Purity Peptides is not responsible for misuse, improper handling or shipping delays outside our control.
- Shipping policies may be updated periodically; customers are encouraged to check this page for the latest information.
Contact Us
For any questions regarding shipping, delivery timelines, or tracking:
Our team is ready to assist you and ensure your order reaches you safely and promptly.
